Our process and what to expect:
Once the technician arrives at the customer's home and begins to start the job, the technician will start by asking the customer a few questions that may help the technician get a general idea of how the customer uses the door, so it may help determine what solution works best for you. We believe it's essential to gather as much information as possible to provide the homeowners with valuable options that can save them hundreds of dollars down the line. After the technicians collect this information, they will diagnose the problem. Then, although the situation may appear visible, the technician will continue to inspect the garage door and opener system to spot other complications.
Once the technician completes the inspection, the technician will present the homeowner with options for their needs and wants. Ultimately, we will provide the customer with a long-term solution and bring up all that needs to be known to complete the task that will pass the safety standards.

Transparency.
It's all about setting the right expectation! Every day we make an effort to listen attentively to our customer's feed which has helped us develop a philosophy of transparency at the forefront of our company. For example, While some homeowners may want a simple repair at the moment to budget themselves, many others have expressed that they would instead replace or upgrade a garage door or garage door opener(motor unit) rather than repair them to avoid more repair costs and labor fees.
You might wonder to yourself, which solution fits my problem? Luckily for our homeowners, we have a direct answer that will help you best!